My VPN users that have a hardware VPN (Sonicwall back to our Sonicwall) device at their home have zero issues on softphone but my users that have a IPsec software VPN CONTINOUSLY have issues. Their phones will connect back to the server but don't change to softphone.
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Outbound calls on softphone are answered but no audio
Connecting to Vpn & Softphone. Equipment needed: A laptop and a headset with a mic & audio cables or a USB adapter. Connect to the Vpn: Click on the VPN Client Icon on your desktop: This screen will appear: Double click on the option highlighted in yellow. Log in using the username and password used to login to your computer. My VPN users that have a hardware VPN (Sonicwall back to our Sonicwall) device at their home have zero issues on softphone but my users that have a IPsec software VPN CONTINOUSLY have issues. Their phones will connect back to the server but don't change to softphone.
Jul 06, 2010 · Mark, The 10.1.xxx.xxx and the 192.168.xxx.xxx local subnet are probably confusing the softphone or WIndows. You may need to add a route statement to Windows to point all traffic on the 10 net to the VPN network conection as well (very typical of things like OpenVPN).
VPN Issues with Softphone why does softphone work better off the vpn and can I reroute my traffic so softphone goes outside of vpn on one computer Member_2_4942450 asked on 2011-09-05